As the solar industry continues to grow, Australian consumers wanting to get into solar are sometimes confronted with a crucial decision: should they choose a company that employs in-house installers or one that subcontracts installation work? This question isn't just about preference; it's about understanding the nuances and implications of each choice.
The Case for In-House Installers
Solar Companies that use in-house installers often tout the advantages of having a consistent team. These installers are directly accountable to the company, often resulting in a uniform quality of work and adherence to company standards. In-house teams are typically more immersed in the company's culture and processes, potentially leading to a smoother installation experience.
Subcontracted Installers
On the flip side, subcontracted installers bring their own set of advantages. Many are highly skilled professionals who choose to work independently or with multiple companies. Subcontractors can offer flexibility and specialised expertise, and in many cases, they are just as committed to delivering high-quality work as in-house teams. It's crucial to note that the quality of work is often dependent on the individual's skill and work ethic, regardless of their employment status.
Licensing and Accreditation
A vital aspect common to both in-house and subcontracted installers is the requirement for proper licensing and accreditation. In Australia, for example, solar installers must be accredited by the Clean Energy Council (CEC) and hold relevant state-specific electrical licenses. This ensures a baseline of quality and safety, regardless of whether the installer is an in-house employee or a subcontractor.
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The Role of Solar Companies
Solar companies play a pivotal role in this debate. They are responsible for ensuring that their installers, whether in-house or subcontracted, are qualified, accredited, and capable of upholding high standards of installation quality. Companies must also navigate the complexities of warranties and liabilities, particularly in cases of electrical faults or system failures.
Consumer Considerations
For consumers, the decision isn't so straightforward. It involves considering various factors, including the installer's reputation, the company's track record, customer reviews, and the specific terms of warranties and liabilities. Prospective solar system owners are encouraged to conduct thorough research and ask pertinent questions before making their choice.
In the End
The decision between in-house and subcontracted solar panel installers is not a matter of right or wrong but rather one of informed choice. Both options have their merits, and the decision should be based on a comprehensive understanding of each model, the specific circumstances of the installation, and the consumer's individual preferences and requirements. And, of course, the company's reputation.
Article information source: SolarQuotes.com.au, "In-House Vs Sub-Contractor Solar Installers: Which Is Best?"
